Ignite’s Strategic Overhaul of the EXDOC System: Elevating Australia’s Export Documentation to New Heights

17 April 2024

 

Client:

Large Australian government department

Circumstance:

Australian government department needed architecture services to support the EXDOC Export Documentation System. With the legacy system responsible for facilitating $55 Billion in annual exports, the government aimed to leverage modern cloud technologies to bolster its capabilities and achieve ambitious growth targets.

Action:

Ignite’s experienced architect, adept in legacy transformation and cloud-based initiatives, led the transformation initiative. Key activities encompassed solution architecture design, high-level design creation, and the development of technology and business roadmaps as well as other actions such as:

  • Running a series of workshops with relevant stakeholders to seek an understanding of diverse perspectives and gather precise requirements.
  • Crafting compelling lean business cases to secure funding and obtain buy-in from key stakeholders.
  • Engaging with C-level executives, to address concerns and transforming resistance into advocacy.
  • Managing stakeholder engagement efforts, fostering a culture of collaboration and understanding across the project.

Result:

The provision of strong and innovative architecture services by Ignite contributed significantly to the successful transition of government departments legacy systems to a SaaS cloud environment, leveraging Azure Application Services for enhanced reliability and scalability. The impact was tangible, with Australian exports in the designated sector projected to reach $75 Billion for the current financial year.

Ethical :

In addition to prioritising transparency, fairness, and inclusivity, Ignite commits to ethical practices that cultivate a diverse and equitable workplace environment for government department. When working with government department, Ignite’s teams have come from a diverse range of backgrounds which has promoted a more inclusive working environment at department and led to better outcomes from a project perspective.

Sustainability:

The provision by Ignite of a highly experienced cloud architect ensured that Australian government department could leverage cloud technologies which are more sustainable because resource use is optimised, and cloud providers typically employ green operations practices. Ignite’s cloud architect adopted a ‘cloud first’ approach in designing a ‘sustainable’ solution which aligned with departments focus on environmental and cost concerns.

Summary :

Ignite responded to the Australian government department’s need for architecture services to modernize the EXDOC Export Documentation System, pivotal for managing billions of dollars in annual exports. An experienced architect proficient in legacy transformation and cloud-based initiatives was needed to ensure the success of the project.

Ignite’s architect conducted workshops to engage stakeholders and craft persuasive business cases, then secured funding and stakeholder buy-in. Addressing concerns and transforming resistance into advocacy, particularly among C-level executives, Ignite fostered a culture of collaboration and understanding across the project. Key activities encompassed solution architecture design, high-level design creation, and the development of technology and business roadmaps.

As the project concluded in July 2023, the impact was substantial. Legacy systems seamlessly transitioned to a SaaS cloud environment, leveraging Azure Application Services for heightened reliability and scalability. The tangible outcome was evident, with Australian exports projected to surge to $75 Billion for the current financial year. Ignite’s collaborative partnership with government department demonstrates its commitment to excellence and innovation in  architecture services, showcasing its ability to drive transformative change and deliver tangible business outcomes.

For large-scale digital transformation consulting and projects, connect with Ignite today.

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