Resources on Demand

An Ignite Managed Solution

Workforce Solutions that Empower Your Business

We deliver cost effective, flexible and scalable technical services to meet your business objectives. Our 7,500 plus workforce of pre-qualified IT professionals are screened, onboarded and on call. We can have a technician to you on the next business day, regionally or remote, whether it’s for an ad-hoc two-hour job or a complex five-year contract.

We’ll work with you to define the best engagement model for your business.

Get the right skills at the right time for the right amount of time.

 

Flexible. Agile. Cost Effective.

ASX-Listed Company
40
Years Of Operation
National Footprint
A Top
Supplier To The Federal Government
100
%
Australian-owned And Operated

What We Do

Talent on your own terms. The people you need, when you need them.

Deployments

We can provide comprehensive, efficient and reliable support for deployments, ensuring seamless integration and operation of new systems. We specialise in End-User Computing (EUC), offering deployment and support for desktops, laptops, and mobile devices. We can provide Our networking expertise that covers the installation and configuration of switches and routers, ensuring robust and secure connectivity. Additionally, we can manage server deployments, including storage solutions, to optimise data management and accessibility.

Smart Hands and Feet

Level 1 IT Engineer providing efficient and effective technical support to clients for tasks such as troubleshooting hardware and software problems, setting up new user accounts, and performing routine system maintenance. Additionally, technicians can assist with network connectivity issues, escalate complex problems to higher-level support, and ensure timely resolution to minimise disruptions.

Field Services

Level 2 IT Engineers can provide advanced technical support and handle tasks such as diagnosing and fixing network problems, managing server and infrastructure maintenance, and implementing security measures. Additionally, they assist with software installations and configurations, perform system upgrades, and provide guidance on IT best practices. Their expertise ensures efficient and reliable IT operations, enhancing overall client satisfaction

Point of Sales Services

Our IT services extend to supporting and managing Point of Sale (POS) systems. We ensure seamless operation by providing comprehensive maintenance, troubleshooting, and software updates. We can optimise your POS infrastructure, enhancing transaction efficiency, and minimising...

Multi-site Desktop and Service Desk Support

Our Multi-site Desktop and Service Desk Support service ensures consistent and reliable IT assistance across multiple locations. We can provide comprehensive support for desktop systems, including hardware and software troubleshooting, installations, and upgrades as well as remote support.

Asset Lifecycle Solutions

We provide end-to-end asset lifecycle management, from acquisition to disposal, with a focus on sustainability. Our nationwide services include flexible reporting, SLA-driven operations, and innovative practices to enhance performance, reduce costs, and minimize environmental impact. Our services cover decommissioning, data security, disposal, asset management, auditing, warehousing, and on-site support.

Comprehensive Logistics  Solutions

Expert project management, efficient scheduling, and secure relocation services.

Case Studies

Success. Real Stories That Inspire

Explore how Ignite’s agile solutions have transformed organisations across industries

IT Services Support at Scale for a Major Teleco Provider with Retail Sites Across Australia

A leading national telecommunications company with 68 retail sites across Australia serving millions of customers, faced complex challenges in managing…

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Supporting Comprehensive IT Service Delivery for a Big Four Financial Institution

Ignite collaborated with IBM to deliver comprehensive IMAC (Install, Move, Add, Change) services, ad hoc project support, and field service…

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Ongoing support for IT Service Desk Operations for a Federal Government Department

Ignite has a longstanding relationship with a high profile Federal Government Department spanning many years and has provided a range…

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